You need to add the agency as a partner to your Meta Business Manager. Go to Partner Settings (business.facebook.com/settings/partners).

• Now, click the blue "Add" button, then select "Give a partner access to your assets."

• In the next step, enter the partner ID 10152582479425825 and click the "Next" button.

• Now, you need to share specific assets:
  • On the left side, select the category of assets to share – FB Pages, IG Profiles, Ad Accounts, Datasets (formerly Pixels), Catalogs, and possibly others.
  • In the middle section, choose the specific asset – such as a particular Facebook Page or a specific Ad Account.
  • On the right side, select the level of permissions you wish to grant.

• What we specifically need to share:
  • Pages: Ideal permission level is Full control (last option at the bottom); minimum required permission is Partial access (Content, Messages, Community activity, Ads, Insights).
  • Instagram Accounts: Ideal permission level is Full control (last option at the bottom); minimum required permission is Partial access (Content, Messages, Community activity, Ads, Insights). Note: if you don’t see the Instagram profile in your account, it might not be connected to the Business Manager. In that case, please contact us.
  • Ad Accounts: Ideal permission level is Full control (Manage ad accounts); minimum required permission is Manage campaigns.
  • Dataset: Permission level Full control (Manage events dataset).
  • Catalogs: Permission level Full control (Manage catalog).